Assistance

Shipping times vary depending on the destination, but generally take 3-5 business days. You will receive an email with tracking details as soon as your order is shipped.

Yes, you have 14 days from receipt of the product to request a return or exchange, as long as the item is in the same condition in which you received it, with labels and original packaging.

After completing your purchase, you will receive a confirmation email containing a link to track your package.

We accept credit cards and bank transfer. You will find all available payment options at checkout.

You can contact us by email at gateone498@gmail.com, by calling us at +39 329 214 1396, or by sending us a message on WhatsApp at +39 329 214 1396.

Once confirmed, the order cannot be changed. However, if you contact us promptly, we may be able to change it if the goods are not yet ready for shipment.

Yes, we regularly offer special discounts and promotions. We recommend that you sign up for our newsletter or follow us on social media to stay up to date.

You can contact one of our stores in Civitavecchia or Santa Marinella directly to check the availability of the products.

Yes, we offer free in-store pickup. During checkout, select the "in-store pickup" option.